Customer service knowledge article
Title: How to [easy to understand title]
Task/goal: Brief description of the task/goal to be completed
Prerequisites (if applicable): Brief description of which products this articles applies to
Instructions [and remember that a picture is worth 1000 words]:
- Step 1
- Step 2
- Step 3
Outcome: Brief description of what should be possible once the task is completed
Further reading: Links to related articles