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Welcome to Contoso Coffee Self-Help Articles! 

The articles in this collection will help customers solve a variety of issue quickly. This article is surrounding our enhanced consumer model, the Contoso. 

As a coffee lover, you know that all coffee machines require water. Pressurized water through our one-way valve is critical to the perfect cup of coffee. Recently, we have seen customers loosen their valves by accident. Have no fear, this article will provide you step by step instructions for how to quickly repair the brew valve: 

 

1. Ensure your device is unplugged and at room temperature 
2. Locate the body panel on the back of the machine
3. Remove the body panel using a screwdriver 
4. Locate the valve connecting the water reservoir to the aluminum heating element
5. Tighten the valve by rotating the clasp closest to aluminum heating element by turning it clockwise 
6. Reattach the body panel using a screw driver 
7. Plug in your device 
8. Brew the perfect cup of coffee! 

Thank you for being a valued customer and using Contoso Coffee's Self-Help Articles.